Apply for a postal vote Performance dashboard

Live service usage

Postal vote applications submitted in a 5-minute period

2 applications in the past 5 minutes

Past 24 hours - applications per 5 minutes

Time Online Applications
10:40 am 2
10:35 am 1
10:30 am 5
10:25 am 4
10:20 am 3
10:15 am 2

Applications breakdown

22 Nov 2024 1,157 total applications submitted in the past day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
22 Nov 2024 476 681
21 Nov 2024 529 610
20 Nov 2024 492 831
19 Nov 2024 611 971
18 Nov 2024 614 964
17 Nov 2024 388 0

Online take-up

Percentage of online applications, instead of paper

1 to 31 Oct 2024 55%
Month Online take-up rate
1 to 31 Oct 2024 55%
1 to 30 Sep 2024 63%
1 to 31 Aug 2024 67%
1 to 31 Jul 2024 55%
1 to 30 Jun 2024 85%
1 to 31 May 2024 90%

Applications by age group

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
22 Nov 2024 90 80 110 146 189 197 345
21 Nov 2024 84 93 145 153 204 166 291
20 Nov 2024 118 102 138 164 202 239 359
19 Nov 2024 130 143 180 214 243 274 397
18 Nov 2024 100 122 148 211 279 276 441
17 Nov 2024 44 40 55 85 75 49 40

Applications by nation

Date England Scotland Wales
22 Nov 2024 1,022 68 67
21 Nov 2024 1,008 48 83
20 Nov 2024 1,127 158 38
19 Nov 2024 1,348 178 56
18 Nov 2024 1,342 161 75
17 Nov 2024 384 2 2

User satisfaction

Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'

11 Nov 2024 92%
Week Overall satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
11 Nov 2024 92% 0 1 5 15 66
4 Nov 2024 93% 1 2 5 25 121
28 Oct 2024 87% 5 2 2 24 71
21 Oct 2024 88% 3 5 15 53 156
14 Oct 2024 91% 2 3 5 30 110
7 Oct 2024 93% 0 2 6 27 135

Service availability - 30 days

22 Nov 2024 100%
Date Response time Uptime
22 Nov 2024 562ms 100%
21 Nov 2024 573ms 100%
20 Nov 2024 594ms 100%
19 Nov 2024 540ms 100%
18 Nov 2024 535ms 100%
17 Nov 2024 546ms 100%

Service availability - 24 hours

9:00 am 100%
Time Response time Uptime
9:00 am 558ms 100%
8:00 am 562ms 100%
7:00 am 589ms 100%
6:00 am 553ms 100%
5:00 am 560ms 100%
4:00 am 563ms 100%

This service is for registered electors who want to apply for a postal vote.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals who want to vote by post

Service costs paid by:

Department budget